Terms & Conditions

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24hvape.shop Terms and Conditions

Introduction

Welcome to 24hvape.shop. By accessing our website and making purchases from us, you agree to comply with and be bound by the following terms and conditions. We encourage you to read these terms carefully before making a purchase.

General

  1. Acceptance of Conditions :
    By accessing our site and making purchases, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our site.

  2. Changes to the Conditions :
    We reserve the right to modify these conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to consult these conditions regularly.

Control

  1. Acceptance of order :
    All orders are subject to acceptance and availability. We reserve the right to refuse any order, for any legitimate reason, including stock errors, payment problems or other factors.

  2. Product descriptions :
    We make every effort to ensure the accuracy of product descriptions. However, we do not warrant that the descriptions are complete, accurate or error-free.

  3. Rates :
    All prices are quoted in EUR (or in the currency applicable to your country of residence). Prices are subject to change without notice. Prices do not include delivery charges, which will be added during the ordering process.

Payment

  1. Payment methods :
    We accept several payment methods, including PayPal, credit card (Visa, MasterCard, American Express), bank transfer and crypto-currency.

  2. Payment processing :
    Payments are processed securely via our partner payment gateways. We do not store any payment information on our servers. The security of your payment information is our top priority.

Shipping

  1. Order preparation :
    Orders are prepared within 1 to 3 working days.

  2. Shipping time :
    Estimated delivery time is 8 to 15 working days, depending on your location. Additional lead times may apply in exceptional circumstances.

  3. Delivery charges :
    Delivery costs are calculated according to weight and delivery location. You will be able to see the total cost of delivery during the checkout process.

  4. Follow-up:
    Once your order has been shipped, you'll receive an email with a tracking number so you can follow your package in real time.

Order status

  1. Pending :
    Your order has been created and is awaiting payment.

  2. Processing :
    Your order is being prepared.

  3. Shipped :
    Your order has been shipped and is on its way.

  4. Completed :
    Your order has been delivered and signed for.

Feedback and discussion

  1. Return policy :
    We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, provided the items are in their original condition.

  2. Return process :
    To return an item, please contact our customer service department. You will receive detailed instructions on the return procedure.

  3. Refunds :
    Refunds are processed within 7-10 business days of receipt of your returned item. Refunds will be made to the original method of payment.

User account

  1. Create an account :
    To make a purchase on our site, you can create an account by clicking on "Register" and filling in the necessary information.

  2. Reset password :
    If you forget your password, you can click on the "Forgot password" link on the login page and follow the instructions to reset your password.

  3. Account information :
    You can update your personal information, delivery addresses and payment details by accessing the "Account Settings" section after logging in.

Privacy

  1. Privacy policy :
    Protecting your privacy is important to us. Please consult our [Privacy Policy](link to privacy policy) to understand how we collect, use and protect your personal data.

Liability

  1. Limitation of liability :
    24hvape.shop shall in no event be liable for any direct, indirect, special or consequential damages arising out of the use or inability to use our site or our products.

  2. Compensation :
    You agree to indemnify and hold harmless 24hvape.shop from all liability for any claim, damage or expense resulting from your use of our site or products.

Contact

If you have any questions about these terms and conditions, you can contact us by :

Are you of legal smoking age?
The products on this website are intended for adults only.
YES, I'M OF LEGAL SMOKING AGE NO, I'M NOT OLD ENOUGH TO SMOKE