Privacy Policy

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24hvape.shop Privacy Policy

At 24hvape.shopWe are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store and protect your personal data when you use our website, as well as your rights in relation to your data.

1. Information we collect

When you use our site, we collect various information in order to provide and improve our services. This information may include:

  • Personal information Name, e-mail address, delivery address, telephone number, billing information, etc.

  • Payment information Credit card details or other information needed to process your purchase.

  • Technical information IP address, browser type, pages visited, date and time of your visit, and other information collected through cookies.

  • Communication information When you contact us via email, phone, WhatsApp, or any other means, we collect the information you provide.

2. How do we use your information?

We use the information we collect for the following purposes:

  • Order processing To manage your purchases, process your payments and ship the products you have ordered.

  • Improving our services To improve the user experience on our site and personalize content and offers according to your preferences.

  • Customer support To answer your inquiries, provide after-sales service and resolve any problems you may encounter.

  • Marketing communication To send you information about new products, promotions or other marketing information, with your prior consent.

  • Legal compliance To comply with applicable legal and regulatory requirements.

3. Cookies

We use cookies to enhance your experience on our site. Cookies are small files that are stored on your device. They enable us to personalize your experience, remember your preferences, and analyze the use of our site to improve it. You can control the use of cookies in your browser settings. However, deactivating cookies may limit certain functions on our site.

4. Sharing your information

We do not sell, trade or rent your personal information to third parties without your consent. However, we may share your data with the following parties in the following circumstances:

  • Service providers We share your information with third-party service providers (e.g. payment services, carriers, etc.) to the extent necessary to perform our services (e.g. process an order, ship a product).

  • Legal compliance We may disclose your information if necessary to comply with a legal obligation, resolve a dispute or enforce our terms and conditions.

5. Protecting your data

We implement appropriate security measures to protect your personal data from unauthorized access, alteration or destruction. This includes the use of encryption technologies (such as SSL) to secure online transactions. However, no method of transmission over the Internet or method of electronic storage is completely secure, and although we strive to protect your information, we cannot guarantee absolute security.

6. Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to meet legal requirements, resolve disputes, and enforce our agreements.

7. Your rights

In accordance with data protection laws, you have the following rights regarding your personal information:

  • Access You can request a copy of the personal information we hold about you.

  • Rectification You can ask us to correct or update your information if it is inaccurate or incomplete.

  • Delete You can request the deletion of your personal data, subject to legal restrictions.

  • Data portability You can ask to receive your data in a structured, commonly used, machine-readable format.

  • Opposition to processing You can object to us using your personal information for direct marketing purposes.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable law. We will notify you of any changes by posting the new version of this policy on our site. We encourage you to check this page regularly for any updates.

9. Contact us

If you have any questions or concerns about this Privacy Policy or if you wish to exercise your rights, please contact us by :

We are committed to responding to all your requests as quickly as possible.

Are you of legal smoking age?
The products on this website are intended for adults only.
YES, I'M OF LEGAL SMOKING AGE NO, I'M NOT OLD ENOUGH TO SMOKE